Carla Diaz
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CHALLENGE
TRAILS, a K12 mental health program serving over 300k students nationwide, was offering outdated and cumbersome COVID-era resources that lacked relevance, usability, and appeal in 2024.

SOLUTION
We revamped a COVID mental health resource by turning it into an evergreen self-care guide. I revised and rewrote all the content, improving navigation, readability, and voice so that the language was clinically sound, on-brand, and audience-appropriate. I collaborated with clinicians to ensure clinical fidelity and a material designer to implement visual styles.

OTHER WAYS I HELPED
  • Advocated for project priority
  • Generated cross-team buy-in
  • Owned content design and creation
  • Copyedited and finalized
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