​Storyteller / Communicator / Content Manager

I'm a storyteller and creative problem-solver with 10+ years of experience helping organizations find the right words to inform, empower, and motivate target audiences. I build strong partnerships with teams and always advocate for a user-first approach. I believe thoughtful language and human-centered strategy are the strongest tools we have.
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​Here are some of my past projects.

School resources

Promotional materials

UX writing

University magazines

Video scripts

​“Carla is a thoughtful, collaborative partner who my team loved working with. She listens closely, builds on others’ ideas with yes, and thinking, and knows how to disagree with care; she'll always offer clear reasoning while staying aligned with shared goals. A strong communicator with a versatile skill set, Carla brings both craft and intention to her work.”
- Ally Hwang, Director of UX, Nationwide

"Carla is an exceptional asset to our team, bringing a combination of precision, creativity, and collaboration to every project. Her collaborative approach is one of her greatest strengths. She takes the time to communicate with colleagues to fully understand the goals, audience, and intended impact of each project, then offers strategic recommendations from that lens."
- Meredith Ollila, Managing Director of Communications and Design, TRAILS
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